Ellie

To maintain your item in its pristine condition, avoid prolonged and direct exposure to sources of light and heat. The product should be kept away from the contact of water, oils, perfumes and cosmetics. Our products are made with genuine leather and may show natural leather grains and indentations.

 

We also recommend storing the product in its original packaging when unused.

Shipping:

Currently, only local shipping is available (Singapore). Estimated lead time will be 14 days upon payment received. 

 

Item ordered will be delivered to the address indicated in purchase order.

 

Exchange or Returns:

Email us at chanyewleatherartisans@gmail.com within 14 days after the date of receiving the item.

Please enclose the delivery note and invoice in order for us to process your application.

*Please note that if your item has been customized, there will not be any exchange or refund option.

 

Returned item must be new and in an unused and unworn condition, with the original packaging intact. The exchange or return is subject to Chan Yew Leathers inspection and approval.

In the event of an exchange or refund, please allow 14 days after your return has been approved for our inspection and processing.